Value-Added Communications, Inc.
3801 E. Plano Parkway., Suite 100
Plano, Texas 75074

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Sales and Marketing
866.VAC.JAIL (822.5245)
Monday through Friday, 8am to 5pm (central)

Facility Support
866.VAC.SPRT (866.822.7778)
Issues such as technical support, system outages, phone repair or replacement
Monday through Friday, 8am to 7pm

Customer Service
800.786.8521
Issues such as billing, blocks/unblocks, credits,
creating inmate accounts, etc.
Monday through Friday, 8am to 7pm

Email
info@vaci.com